Channel to report events that violate our principles of ethics or conduct.
What is the ethics line?
It is our whistleblower channel created to report the facts that imply in any way the breach of ethical principles or rules of conduct enshrined in our Code of Ethics and Conduct. For us, it is important to report any type of suspicion or evidence of improper acts by employees, customers or suppliers, for which the ethics hotline emerges as an alternative that allows the anonymity of the person submitting the report to be preserved.
Our ethical principles
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Confidentiality
The instances consulted will guarantee confidentiality at all times in the treatment of queries or situations that are processed.
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Objectivity
The instances consulted will guarantee an exhaustive analysis of the consultations to give the most appropriate guidance and in the case of complaints, to decide if there was a breach of the Code.
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Respect
The instances consulted will guarantee at all times the maximum respect for the rights of the people allegedly involved in a possible breach.
Who must comply with the Code of Ethics and Conduct?
The Code of Ethics and Conduct mandates that the Board of Directors, Senior Management, Workers and third parties observe the principles and rules of conduct enshrined therein. No one within the organization is authorized to request that ethical offenses be committed or that the provisions of this Code be contravened and conduct that contravenes what is established cannot be justified.
The necessary measures must be demanded and taken so that third parties that act or carry out efforts in the name of or on behalf of the Exchange are aware of and comply with this Code. When a situation lacks a specific guideline, the established ethical values and rules must be applied, and if guidance is required in this regard, the immediate superior or the Ethics Line must be consulted.
The Statutory Auditors, the Brokerage Firms that are members of the Exchange and the people linked to them and the Gas Market Agents escape the application of this Code of Ethics and Conduct.
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What is a Code of Ethics?
It is a document of personal and professional conduct that all officers, members of the Board of Directors, suppliers and contractors, regardless of position or duties, must comply with.
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Why should we have a Code of Ethics?
Because the adoption of ethical principles and behaviors reflects the type of organization of which we are a part, and the type of people we are.
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Our Commitment to the BMC Code of Ethics
This Code symbolizes the commitment of the entire BMC team and its subsidiaries to adequately represent the organization, through ethical behavior.
Ethical Guidelines
The Exchange manages its businesses in a responsible, transparent and ethical manner and based on this approach, the Ethical Guidelines are defined, which support, strengthen and leverage the actions and the experience of ethics within the Exchange, such as:
- Political Organizations
- Confidentiality and Information Protection
- Principled Relationships
- Transparency
- Payments and Gratuities
- Rejection of Undue Benefit
- Information Disclosure
See our Code and Policy
Code of Ethics and Conduct
Download the entire official document here
Complaint Reception and Processing Policy
Download the entire official document here